Excellence In Public Speaking, Communication and Leadership - 2 Days [Use Your SkillsFuture Credit]

Course Code: CRS-N-0044420

Course Overview

This is a 2-day course which focuses primarily on a variety of communication skills at different scenarios and building up confidence is speaking in public and speaking in English at a comfortable but professional level


The participants are expected to be able to apply what was taught during these 2-day training at an increased level of confidence and with improved spoken English.

Who Should Attend?

If you are working in the corporate world, very much involved in customer service, correspondence, meeting clients, marketing or purchasing, which all need negotiation skills, this course will benefit you in your day to day work.

If you are an office worker, or white collar worker, like lawyer, legal officer, management team, human resources team or consultant to name some, and want to improve your business communication skills and soft skills this course is for you.

It helps improve your company’s corporate image. It also helps improve your employability. So, it underlies so much in your working lives.

Skills you learn

  • Communication Skills
  • Public Speaking Skills
  • Leadership Skills
  • Teamwork Skills

Course Outline

Module 1: Introduction to the Fundamentals of Communications / Business English

  • Introduction to Business English / Communications
  • Introduction to Soft Skills / Business Etiquette
  • Practise / activities

Module 2: Communications on Recruitment

  • How to conduct interviews / the etiquettes.
  • How to increase employability
  • Practise / activities

Module 3: Correspondence

  • How to write official letters.
  • Understanding the different forms of applications.

Module 4 : Understanding Forms of Interviews

  • Conducting interviews
  • Understanding the body language
  • Practise / activities

Module 5: Business Etiquette

  • How to respond professionally
  • Practise / activities

Module 6: Understanding English Communications

  • Stages of communications skills

Module 7: Marketing Traditional/Digital

  • Develop values of a debate
  • Practise / activities

Module 8: Customer Service

  • Attributes of a good Customer Personnel
  • Practising soft skills and handling of customers

Module 9: Front Office/Reception

  • Practice listening skills
    Module 10: Presentation Skills / Public Speaking
  • Formalities of a power point / presentation
  • Skills of public speaking.

Module 10: Presentation Skills / Public Speaking

  •  Practices on skills
  • Training on public speaking
  • Individual Presentations
  • Group Presentation

Course Details

Course Duration: 2 days (10am-5.30pm)

Course Fee: $590 $298

Course Fee  (After $298 skills future credit): $0

Course Code: CRS-N-0044420

Location: Paya Lebar / Macpherson / Email info@surged.co for Corporate training at your office

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+65 8155 5088

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Contact Us

For any enquires, you may contact us​ at info@surged.co